Friday, June 24, 2016

You Can Now Use Your Mobile Phone Number as A Postal Address in Kenya

Posta Kenya - Use Mobile Phone Number as Postal Address
The era of mobile post address in Kenya is here
With the advent of email, many people questioned the future of postal services in Kenya but it seems that Postal Corporation of Kenya has not only been able to hold its water but also capitalize on the emerging technology trends to propel itself forward.

The last bit of doubt got erased off my mind when postal corporation started partnering with emerging online shops like Jumia to deliver their customer’s purchases throughout Kenya and it seems that they are not done yet.

Postal Corporation has come up with yet another brilliant idea aimed at capitalizing the widespread use of mobile phones in Kenya to strengthen postal services in Kenya. Referred to as MPOST, this Virtual Postal Address System allows you to use your mobile phone number as your postal address.

All you have to do is register your mobile phone number with Posta and specify the area you reside in e.g. Nairobi and your preferred postal code. For example if you are in Nairobi you can choose 00100 for G.P.O if you feel it is the most convenient for you, 00618 for Ruaraka and so on.

And the best part, if you ever change your location permanently or temporarily e.g. for a holiday, you just need to update your postal code to reflect your new location and Posta will do the rest. When a letter or parcel is sent to you, Posta will notify you via SMS. You can then collect it from your preferred postal office.

How to Register Your Mobile Phone Number for MPost Postal Address 

  • Step 1: Send the word Mpost to 40777. This will connect you to the Posta mobile phone registration system.
  • Step 2: Follow the prompts and fill in your name, ID number, and your current region of service (from among Nairobi, Mombasa and upcountry).
  • Step 3: Agree to Posta’s terms of service by replying with the corresponding entry.
  • Step 4: Complete the mobile phone registration process by sending 300 Kenyan shillings to Paybill number 506500 using the account number 07xxxxxxxx-Postal code. For example if your phone number is 072212345678 and your preferred postal code is 00618 (Ruaraka), your account number would be 072212345678-00618.

With the new Posta mobile phone addresses service, you don’t have to worry about that guy with whom you share an address box with but never goes to check it for letters. Please share your experience and thoughts about this postal corporation of Kenya service in the comments.

216 comments:

  1. Does the 300 shillings cover for the stamps or how does this work?

    ReplyDelete
    Replies
    1. The 300 shillings is annual fee charged to maintain the MPost postal address like you would pay Kshs. 2300 for the traditional postal address

      Delete
  2. Replies
    1. Indeed Mwaura. It is an awesome opportunity for Posta to capitalize on the ever increasing number of mobile phone users.

      Delete
  3. stamps, where will they be sold? posta or a changed location?

    ReplyDelete
    Replies
    1. Hi Mike, the MPost is about receiving letters and parcels sent to you rather than sending the same. For stamps, you will still be able to get them from your nearest post office.

      Delete
  4. briliant idea,now its time u took this campaign seriously and make it as popular as possible,u cud rake in millions of shillings before someone else can modify that idea and make it better.KUDOS!

    ReplyDelete
  5. Since the old system used a box, how do you collect your mail?

    ReplyDelete
    Replies
    1. Hi Charles. Whe letters or parcels are received, you will get an SMS notification and be able to collect them at your chosen post office.

      Delete
  6. Great. I look forward to experiencing it.

    ReplyDelete
    Replies
    1. Sure, I am sure you will like it.

      Delete
  7. Hello,
    In the traditional postal service, personal and company terms of operation were different costwise. Can I have one for a company with ksh 300?

    ReplyDelete
    Replies
    1. Yes, one may use the Mpost service for corporate purposes. One needs to indicate the certificate registration number in place of ID number when registering.

      Delete
  8. Good stuff, Posta. Can I use this service to receive goods from abroad?

    ReplyDelete
    Replies
    1. Yes Rich. It is just like the traditional post box only that you use your phone number and the postal code of your preferred Posta Kenya Branch as your postal address. e.g. 0712345678-00618

      Whe parcels are received, you will get an SMS notification and be able to collect it at your post office.

      Delete
  9. This is something I have been waiting for for Years.. Am the happiest. Now quick question.. If I have a parcel that is coming in.. Where to collect? How will I get about it?

    ReplyDelete
    Replies
    1. Let us say that you chose 00618 for your postal code. This reflects Ruaraka branch of Postal Kenya and when letters or parcels are sent to you, you will get them right there.

      You will get an SMS notification about the same. Also, you can change your postal code to match the post office branch that is the most convenient for you, e.g. when on holiday.

      Delete
    2. Admin, I am waiting for feedback on my query above. Thank you.

      Delete
  10. Replies
    1. The service has been rolled out in Kenya right now.

      Delete
  11. This is something I have been waiting for for Years.. Am the happiest. Now quick question.. If I have a parcel that is coming in.. Where to collect? How will I get about it?

    ReplyDelete
    Replies
    1. You just need to go to the post office branch for which you specified the postal code and you will get it there.

      Delete
    2. Hi,

      I already have a GPO post box which I pay annually. What will I do with it in case I opt for this new one of using my mobile number? Will it still be relevant? This new one seems much cheaper as well

      Delete
    3. Yes it will still be relevant Geoffrey.

      The physical letter box and Mpost service are two different services but one can link his /her physical letter box by sending the word” SUBSCRIBE” to 40777 and follow the steps or register for the new Mpost service by sending the word “MPOST” to 40777.

      Delete
  12. Fantastic Posta! A huge relief for me since I am mostly out of Nairobi. Is there a minimum period for change of stay, like holiday or even work as mentioned?

    ReplyDelete
    Replies
    1. No Gonzo, you can update your postal address to match your preferred post office branch at the time of your choice.

      Delete
  13. This is one of the best innovative idea's that Posta has come up with this millennium,congratulations and head up!
    Meanwhile for corporate do they continue with their usual box office boxes? Thank You Patrick

    ReplyDelete
    Replies
    1. Hi Patrick,

      The physical letter box and Mpost service are two different services but one can link his/her physical letter box by sending the word” SUBSCRIBE” to 40777 and follow the steps or register for the new Mpost service by sending the word “MPOST” to 40777.

      The procedure for corporate box registration is the same only that one needs to indicate the certificate registration number in place of ID number when registering.

      Delete
  14. This is a brilliant idea. Keep it up posta kenya.

    ReplyDelete
  15. This is great and convinient especially for people who frequently change their locations. I am impressed with this new service. Hope they sustain it.

    ReplyDelete
    Replies
    1. Yes Joseph if you signed up in Nairobi and then happen to go to Mombasa for holiday, all you have to do is update your preferred post office and your letters and parcels will follow you.

      Delete
  16. So do you have to coome to the offices to pick the letters

    ReplyDelete
    Replies
    1. With MPost you get to decide the most convenient option for you Shamala.

      You can either pick the mails at the delivery office (at no cost) you choose during the signup process or have it delivered to you.

      If you request for door delivery, you will be charged Kshs. 200 within the town where your delivery post office is located.

      Delete
  17. This a good idea you don't have to use borrowed postal code which you have to being the owner to go & check for you if there is a letter for you

    ReplyDelete
    Replies
    1. Exactly Boniface. It is always frustrating to share a postal address with a guy who never goes to check for letters. You end up getting letters sent months ago. The new MPost service changes all that.

      Delete
  18. I tried sending mpost as sms to 40777. It doesn't work.

    ReplyDelete
    Replies
    1. This service is only available to people in Kenya Nadim. Sorry for the inconvenience.

      Delete
  19. Great keep it up

    ReplyDelete
  20. can I receive parcels from abroad through this service?

    ReplyDelete
    Replies
    1. Yes, one can receive goods from anywhere world wide. The address should be the customer’s telephone contact plus the code i.e. 0712345678-00100.

      Delete
  21. How do you change the postal code i.e. the post office to pick your mail?

    ReplyDelete
    Replies
    1. For location change Timothy, one is required to send the word “CHANGE “to 40777.The mail will be delivered to your new address if the sender indicates your new location on the address as oppose to the previous address.

      Delete
  22. And do you pay 300 every time you change your location?

    ReplyDelete
    Replies
    1. The 300 shillings is the annual fee for the service.

      Delete
  23. And what's the postal code for buruburu post office?

    ReplyDelete
    Replies
    1. Hi Timothy, the postal code for Burburu post office is 00515

      Delete
    2. What s the postal code for easleigh

      Delete
  24. Replies
    1. Indeed Autrac. It is convenience redefined.

      Delete
  25. Replies
    1. Here is a good place to get the postal codes for Posta branches in Kenya: http://kenyanswag.blogspot.co.ke/2013/05/kenya-postal-codes-addresses.html

      Delete
  26. The logistics, it truly is a great idea, but is it possible to pick a preferred post office instead of one that changes with your current location? And if need be and I am in Kisumu for 3days and would like to receive my urgent mail in kisumu, would I have the option to select kisumu for that particular instance? Then revert later to my 00100? Finally what happens in case I fail to pick my letter and have changed my location? Is it forwarded to the next post office? If so are there any charges?

    ReplyDelete
    Replies
    1. Yes Paul, for location change one is required to send the word “CHANGE “to 40777.The mail will be delivered to your new address if the sender indicates your new location on the address as oppose to the previous address.

      If a mail is addressed to the location it cannot be automatically redirected to another location .However the addressee may request for a redirection from the Head of that particular office where the mail was addressed to.

      In case of non-delivery it is returned to the sender after 1 month for local item and 2 months for an international item.

      Delete
  27. Does anyone have already experience with that?
    Please anyone give feed back how efficient that mPosta is

    ReplyDelete
  28. Superb idea.. Please let Maina Kageni and King'ang'i drum for this product and the idea will pick up like wild fire ASAP. Someone else will modify it when you move slowly and give you a run for posta's money

    ReplyDelete
  29. cool so it means i don't have to use a box number, but how can i send a letter without it and as a return address?

    ReplyDelete
    Replies
    1. This doesn't change how we send letters. Just go to your nearest post office box, get the stamps, and send the letter as usual.

      If the person you are sending the letter to uses the MPost service, then use their address which will be in the format of "Phone number-Postal code" e.g. 0722123456-00100 and that is it.

      The person will be notified via SMS and be able to get the letter (from you) from his/her preferred posta branch.

      Delete
  30. Goof idea but tell me how to go about collecting letters for my familly members who will be using my address ?
    will my mobile number be my new address

    ReplyDelete
    Replies
    1. Yes Theuri your number and the postal code of your preferred posta branch will be your new postal address. e.g. 0722123***-00100

      Delete
    2. If any of your family members shares the address with you, you will be the one notified via sms when a new letter addressed to your postal address is received by Posta.

      Delete
  31. A brilliant idea for a dynamic society. Will it be possible to change from the current system to new? What are the requirements. Secondly will the corporate boxes have the same procedure?

    ReplyDelete
    Replies
    1. The physical letter box and Mpost service are two different services but one can link his /her physical letter box by sending the word” SUBSCRIBE” to 40777 and follow the steps or register for the new Mpost service by sending the word “MPOST” to 40777.

      The procedure for corporate box registration is the same only that one needs to indicate the certificate registration number in place of ID number when registering.

      Delete
  32. A bright idea indeed! What if I/we have an address box, but would like to receive my parcel to my MPOST?

    ReplyDelete
    Replies
    1. If you are registered for MPost service, simply use your "Phone number-Postal code" e.g. 0722123456-00100 as your address and you will get notified when the parcel is received.

      Delete
  33. Brilliant idea, I haven't had an account with posta but count me in this one.

    ReplyDelete
    Replies
    1. Try it Mark. It is not only very easy to use but also very convenient, not to mention cost-effective (at only 300 shillings annually).

      Delete
  34. And KRA who are desperate to get informationon mpesa users and failed when Safaricom refused to release details will now just get the same from Posta. They have your address, where you reside! Your privacy is totally compromised.

    ReplyDelete
  35. Greatest idea whose time has come..Kudos!

    ReplyDelete
  36. So if I sign up, my address would be like " P.O Box 0712345678 - 20100 "?

    ReplyDelete
  37. Replies
    1. This comment has been removed by the author.

      Delete
  38. This is a brilliant innovation.
    1.How do I get a schedule of postal codes of post offices in Nairobi near where I reside? To enable me input the correct code on registration?
    2. Once the payment is done via paybill is the registration process completed automatically?

    ReplyDelete
    Replies
    1. Hi Sarah. You can get the postal codes for the branch most convenient for you here: http://kenyanswag.blogspot.co.ke/2013/05/kenya-postal-codes-addresses.html

      Delete
    2. Once one completes the registration he/she will receive a confirmation/congratulatory text for a successful registration within 5 minutes.

      However in case of a delay the customer may contact Posta using the email info@posta.co.ke or call 0719072600/0203242600 for assistance.

      Delete
  39. Brilliant! Genius!This one of my "Proudly Kenyan Moments". All you need own is to work with competent employees who will deliver the mails and parcels on time. Maybe partner with say Uber.... like amazon has done in the USA. Good one!!!!

    ReplyDelete
    Replies
    1. If you want Ann, you can request for door delivery for only Kshs 200 provided it is within the town where your delivery post office is located

      Delete
  40. Now that most of the numbers will be rolled out to the public.For security reasons,which number do we expect to be getting messages from?Just to be sure its Posta

    ReplyDelete
    Replies
    1. You will be getting text from Mpost.

      Delete
  41. Interesting indeed, is this process only in Kenya looking at the world as a whole or is been already rolled out somewhere?

    ReplyDelete
    Replies
    1. At the moment, this is being executed by Posta Kenya.

      Delete
  42. I have 3 different postal addresses in different locations. How do I register for the three with on cell number.

    ReplyDelete
  43. I have 3 different postal addresses in different locations. How do I register for the three with on cell number.

    ReplyDelete
    Replies
    1. Hi Bernard, the MPost service is not replacing the old postal system. It is just a new addititon to Posta Kenya services. If you want, you can continue using your old post office boxes.

      Delete
  44. Millicent OgengaJuly 14, 2016 at 4:27 AM

    Are you employing more staff to deal with the increased traffic at these post offices and how efficient and effective will mail collection be in terms of long lines etc. Is storage computerized for ease of retrival? For how long can you hold packages before they either start attracting storage fees or they are returned to sender?

    ReplyDelete
    Replies
    1. Hi Millicent,

      For relatively large parcel, the item attracts demurrage charges as follows; for the first 7 days while after the item has been received at the addressee's postal office, the retention is free. After the seven days, the fee is Kes 40/= per day and Kes 60/= after the 14 days.

      The retention period for a local mail is 1 month while for international items is 2 months after which it is returned to the sender.

      Delete
  45. What a fantastic idea, brilliant , helps us mzungu out big time for documents ect
    Well done posta

    ReplyDelete
  46. What a fantastic idea, brilliant , helps us mzungu out big time for documents ect
    Well done posta

    ReplyDelete
    Replies
    1. I agree with you Peter. The new MPost service from the Postal Corporation of Kenya makes having a postal address within the reach of every Kenyan with a mobile phone.

      Delete
  47. So when exactly does this begin, or has it begun already? It is a brilliant idea. Very fast and convenient and affordable for an annual fee. So I would assume that the phone numbers be written on the receivers' packages to ensure delivery?

    ReplyDelete
    Replies
    1. Indeed Miss Bee. The phone number is used alongside the client's preferred postal code to constitute their MPost postal adddress. Every Kenyan with a mobile phone number and aged over 18 years can use the MPost service.

      Delete
  48. If you are notified through SMS then thats sorts out everything. Cannot wait !

    ReplyDelete
  49. Now add approved courier providers to pick and deliver to doorstep for those who prefer.

    ReplyDelete
  50. Ingenious I love this. Question I have an existing postal address. And pple address my letters to that one. With the new mpost how will the senders address my letter. And do I cancel the box method first.

    ReplyDelete
    Replies
    1. Hi Wa-Kirinyaga. When you sign up for the MPost service, you will provide your phone number and the postal code of the post office nearest (or most convenient( to you.

      Once you are done signing up, you can then use "Your phone number-Postal code" e.g. 0722123xxx-00100 as your new postal address.

      If you prefer to keep your old address, you can still do that. It is up to you.

      Delete
  51. Hello what is the code for Ongata rongai?

    ReplyDelete
  52. This is by far the best innovation I have seen from you guys. This should be a plus for budding entrepreneurs who need an address and want to save on the cost of starting out. This is amazing. Thanks a million.

    ReplyDelete
  53. I support but what are the security implications, is there a system in place to authenticate registered phone numbers,is there a background checks on who you register?

    ReplyDelete
  54. Hi, does the service enable tracking of parcels and letters?

    ReplyDelete
  55. Good concept. But P.O. Box 0721256xxx-00100 Nairobi is a mouthful.
    Will give it a shot.

    ReplyDelete
    Replies
    1. Go ahead George, you will like the service.

      Delete
  56. Replies
    1. Sure Pauline. It will make having a postal address a breeze for every Kenyan aged over 18 years, with a mobile phone.

      Delete
  57. What will you do to curb the long ques.?e.g. at Huduma Centres?

    ReplyDelete
    Replies
    1. The long queue is normally due to the security screening at the entrance but once one enters into the banking hall the process is shorter.

      Delete
  58. Is it even applicable for parcels from abroad?

    ReplyDelete
    Replies
    1. Yes Mercy, one can receive goods from anywhere world wide. The address should be the customer’s telephone contact plus the code i.e. 0712345678-00100.

      Delete
  59. When is the effective start date of the new service? What happens to my existing postal address.

    ReplyDelete
    Replies
    1. The service was officially launched and it has already started. One may use both the physical postal address and the Mpost service or any of the services. The two services can be used by linking your physical letter box to Mpost service. This can be done by sending the word” SUBSCRIBE “to 40777 or use one of them.

      Delete
  60. That's a very brilliant idea which convenient and affordable to every Kenyan

    ReplyDelete
    Replies
    1. I agree Ndemi, MPost is very convenient as well as affordable.

      Delete
  61. I have an existing old Postal Address at code 40400, should I do away with it and adopt the new MPost?
    Will the old address boxes be phased away?

    ReplyDelete
    Replies
    1. The old system is still in use. One may use both the physical postal address and the Mpost service or any of the services. The two services can be used by linking your physical letter box to Mpost service. This can be done by sending the word” SUBSCRIBE” to 40777

      Delete
  62. Brilliant idea. Can they include a mail delivery service for those unable to pick up mail? Mposta delivery?

    ReplyDelete
    Replies
    1. Yes Anne, the delivery fee is Kshs 200 within the town where the customer’s delivery post office is located.

      Delete
  63. Is there delivery service for those who cannot pick up mail? M-posta delivery?

    ReplyDelete
    Replies
    1. Yes Anne, the delivery fee is Kshs 200 within the town where the customer’s delivery post office is located.

      Delete
    2. Perfect! A brilliant and well thought out service!!!

      Delete
  64. How long will the letter or parcel stay at the post office if not picked

    ReplyDelete
    Replies
    1. The retention period for a local mail is 1 month while for international items is 2 months after which it is returned to the sender. For relatively large parcel, the item attracts demurrage charges as follows; for the first 7 days while after the item has been received at the addressee's postal office, the retention is free. After the seven days, the fee is kes 40/= per day and kes 60/= after the 14 days.

      Delete
  65. This is wonderful. Can mail be ready routed if I change my code and I have mail coming through my old code?

    ReplyDelete
    Replies
    1. If a mail is addressed to the location it cannot be automatically redirected to another location. However the addressee may request for a redirection from the Head of that particular office where the mail was addressed to - after getting the sms notification.

      Delete
  66. Brilliant idea. Congratulation for taking Kenya to the next level of Technology. Super Idea

    ReplyDelete
  67. This is a great idea. But how do they link an incoming letter to my mobile number ie. if there's a letter addressed to a Peter John in a particular postal code area and there is more than one Peter John, who gets the sms notification for the letter?

    ReplyDelete
    Replies
    1. You are not identified by your name but rather by your mobile phone number. e.g. 0722123***-00100

      Delete
  68. i have a traditional address at GPO and i pay an annual subscription of 2300, could you link me with my address bos to get notification if a letter is send to my postal box

    ReplyDelete
    Replies
    1. Yes Smart. The physical letter box and Mpost service are two different services but one can link his /her physical letter box by sending the word” SUBSCRIBE” to 40777 and follow the steps or register for the new Mpost service by sending the word “MPOST” to 40777.

      Delete
  69. Awesome. am opening one right away

    ReplyDelete
    Replies
    1. Sure Ndirangu, you will like it.

      Delete
  70. I like it. Sell me the idea too i introduce it here in my country.

    ReplyDelete
  71. Great idea..i finally commend you guys for utilizing current technology to stay competitive. This will sure work. The next and most important thing for you guys is to roll out extensive and aggressive marketing campaign on both social and electronic media.

    ReplyDelete
  72. This is great. kindly advise on postal code for Thika Post office I activate mine. Regards

    ReplyDelete
    Replies
    1. The postal code for Thika is 01000 James

      Delete
  73. Good idea, but i would like to suggest a better way!

    And it should be the work of the Posta or anyother similar cooporation: every area or location should have code example; 0567, and in that location there should be street names attached to them, eg Soko Mjin and every house hold should have a number like 1 or 10 etc, the Home address may look like Soko Mjin 10, 0567 Nairobi.

    This system of address can be used by Google to trace your home, and also seek for quick help by use of Google. Telephone is good but not smart enough for the current technology!!

    ReplyDelete
  74. this is awesome. just applied for mine. kudos to the innovator

    ReplyDelete
    Replies
    1. Congrats Tina. Enjoy the service.

      Delete
  75. Brilliant idea.. this is a smart move and very convenient.
    Keep up!

    ReplyDelete
    Replies
    1. Yes Gambuko, MPost is very convenient and easy to use. Enjoy using it.

      Delete
  76. After registering, does it mean i will still continue paying for my rental box at 2300/= and receive the letters through the same box

    ReplyDelete
    Replies
    1. If you want, you can continue using the physical letter box and the MPost service, then link the two by sending the word "SUBSCRIBE" to 40777. Follow the steps as prompted.

      To register for the Mpost service send the word “MPOST” to 40777.

      Delete
  77. ITS A BRILLIANT IDEA. Good work..

    ReplyDelete
  78. My message is not going through. "Unable to send". What is the meaning of this?

    ReplyDelete
    Replies
    1. Send the word Mpost to 40777 again as outlined above Stephen. I have just tested the service again and it is working.

      Delete
  79. Awesome! Now i can get an account with posta.

    ReplyDelete
    Replies
    1. Yes Muteti. Simply send the word Mpost to 40777 and follow the prompts as explained in the article above.

      Delete
  80. Great idea whose time has come, this is among the greatest innovations that is truly Kenyan, kudos Posta. This cutting edge innovation is enough reason for every Kenyan to own a postal account at very affordable rate.

    ReplyDelete
    Replies
    1. Indeed Tarus, the MPost service is convenient, efficient, and affordable. Anyone over 18 years old can now have his/her own postal address.

      Delete
  81. My worry is on time management, how you have set-up mechanisms internally to be sending notifications to clients

    ReplyDelete
  82. How have you set-up mechanisms internally to be able to send notifications to clients in good time. My worry is time management

    ReplyDelete
  83. Is GPO the only place where you can collect mail? If not, how do you find your closest post office?

    ReplyDelete
    Replies
    1. You can find the postal codes for different Posta branches countrywide here: http://kenyanswag.blogspot.co.ke/2013/05/kenya-postal-codes-addresses.html

      Delete
  84. Fantastic! I've just registered. So when there is mail for me, I will get a text message?

    ReplyDelete
    Replies
    1. Provided you use the right postal address. e.g. 0722123456-00100

      Delete
  85. This inovation will bring huge traffic,bigger human capital but must be supported by a reliable network that gives good returns.Posta must assure clients against loss and damages of parcels or fragile goods and clear procedures of persuing compensation devoid of bureaucracies.Such are the issues that reputation.
    Another issue of parcels at point of collection.Phone number and name on the parcel may not be enough at the point of collection. ID card with similar names should be incorporated as its done with Mpesa or vehicle parcel deliveries.

    ReplyDelete
  86. My safaricom line is post pay and I am unable to send SMS to 40777 what am I suppose to do for the completion of registration.

    ReplyDelete
  87. I have gone through the entire procedure but made a little mistake by remitting the kshs 300 with my mobile number with my area postal code. The money is gone n I don't know how to correct the same. What happens in such a circumstance?

    ReplyDelete
    Replies
    1. Hi Ahmed, to correct the postal code send the word "CHANGE" TO 40777

      Delete
  88. This is a great idea. Thumbs up for the inventor. It is a great relief to those who used to receive their bills past the payment date or have their mails opened by those entrusted to deliver them to them esp. at primary schools and churches. It is surely convenience redefined! I will not hesitate registering.

    ReplyDelete
    Replies
    1. I agree with you Njuki. You will never have to receive bills past their due date anymore.

      Delete
  89. Is it possible to have the letters received forwarded to another postal address out of the country? E.g. I am in Uganda right now, can I have letters received on my address forwarded to my Ugandan postal address (even if it's at an extra cost)?

    ReplyDelete
  90. I was so excited about this until I discovered it is still a bit Old School. How does such a catchment area like Kitengela lack a Postal Code?

    If you may ask me, if you had collection centres in settlements such as Imara Daima, Syokimau/Mlolongo/Kitengela/Isinya etc then this will definitely make sense.

    As it is now, Am still inconvenienced because you are still relying on your old postal codes which still come with inconvenience of distance. Take the Battle to the Courrier companies!

    You can even partner with Petrol Stations or Supermarkets where people can pick their parcels from

    ReplyDelete
    Replies
    1. The postal code for Kitengela is 00241. Also, if you want you can use Posta's delivery service. Thank you for your suggestions too.

      Delete
    2. If 00241 is Kitengela then am registering immediately!

      Delete
  91. Brilliant idea!

    ReplyDelete
  92. First,I'd like to commend the admin, whoever you are, for the prompt replys to all questions - great customer service.
    Secondly, kindly clarify how to collect the letter once at the post office, does one have to go to the reception to ask for it as compared to previouly how one would just go to their physical box location at any time?

    ReplyDelete
    Replies
    1. Thank you for your compliment.

      As regards the collection of emails, you just need to walk in to your preferred postal branch.

      Also, if you have a physical letter box, you can link it to your MPost account and get notified as soon as letters are received by posta. Simply send the word "SUBSCRIBE" to 40777 and follow the steps or register for the new Mpost service by sending the word “MPOST” to 40777.

      Delete
  93. Great....Now I hope yuo will be partnering with Ebay and Amazon soon....trust me you will mint money out of kenyans

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  94. It's a nice idea.However considering the staff are not putting the mail in a physical box,I do hope they have a proper and efficient way of handling the mail/parcels else I forsee a situation whereby alot of parcels/mail may get 'lost' in their offices.

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  95. l look forward to the service sounds convenient for the urban lifestyle.

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  96. The address is not mine but my Father's can I use it?

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    Replies
    1. Do you mean the mobile phone number?

      Delete
  97. Hello. I have not renewed my box for this year as I got admitted in the hospital and never bothered to check or renew after being discharged. Is it still my box and how do I get rid of it in favor of this digital?

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  98. That's a good idea ..I hope soon you will give every house an adress no.where any person can receive his mails or parcels in his home.

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    Replies
    1. That would surely make things even easier.

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  99. Hi. What if I changed the postal code and someone unknowingly send a parcel to my old postal code,how will I receive my parcel?

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    Replies
    1. Hi Wycliffe, once you get the sms notification, you can ask the manager at the old post office branch to forward the same to your new address or even have it delivered to your home.

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  100. Does it mean that my friends should include my phone number on the envelope?.... Or how will you know that the letter belongs to me as names are not unique?

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  101. More like my idea. I need a job in Posta because I see vacancies. Anyway, it is one of the greatest novelty from Posta. It is an information worthy sharing. I'll always be this prestigious cooperation.

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  102. Hey Admin, OJ here. Brilliant idea. I like.

    I see that my postal address will be, say, 0712345678-00100 Nairobi. Extremely convenient and very progressive. My only concern is when i share my address i would not want my phone number to be publicised indiscriminately. Is there a way you can ascribe a code to the phone number segment of the MPost address? Perhaps you can consider that..

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    Replies
    1. Hi Omelei,

      That is a good suggestion. I will forward it to the relevant people at Posta Kenya.

      Delete
  103. Hello,
    After I have followed the above procedure to subscribe...how do I know I have an Mpost account?
    Is there a way you get to confirm to me I have an active account?

    ReplyDelete